Privacy Policy

Ajooni Ayurved Initiatives is a company incorporated and registered under the provisions of the MSMED Act, 2006 and has its registered office at Urban Estate, Phase-1, Ludhiana, Punjab.  Ajooni Ayurved Initiatives is the owner of the website of ajooniayurved.com (“Website”). This Privacy Policy governs the manner in which Ajooni Ayurved Initiatives handles data protection and privacy to fulfil its obligation under the applicable laws and regulations.

Throughout this document, ‘we’, ‘us’, ‘our’, ‘ours’ refers to Ajooni Ayurved Initiatives. Wherever we have said ‘you’ or ‘your’, this means YOU. 

At Ajooni Ayurved, we take data privacy and security seriously and strive to maintain the highest standards to protect your personal information. We want you to feel confident in sharing your information with us, and we assure you that we will never compromise on our commitment to safeguarding your privacy. Kindly take a moment to review our information gathering and dissemination practices outlined in this privacy policy. Please note that this policy may be updated periodically, so we encourage you to review it from time to time to stay informed.

By accessing and using our website, you are giving your explicit consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree to any provision of this policy, please refrain from using our site. This Privacy Policy is an integral part of and is subject to the following terms and conditions:

1. Collection of Personal and Non-Personal Information

We value the privacy of our customers and limit the collection of personal information to ensure accurate and efficient service. The information we collect is basic and necessary to complete a purchase or provide a refund. This may include your name, address, telephone number, date of birth, email address, descriptions of items purchased, language preference, and technical information such as your computer’s IP address, operating system, and browser type and version.

We want to assure you that we do not sell, distribute or lease your personal information to any third parties.

Additionally, we may automatically track certain information about your behaviour on our site, such as the URL you came from and where you go next, in order to better understand and serve our users. However, this information is analysed on an aggregated basis and is used for internal research purposes only.

Please note that we do not collect or store any credit card, debit card, or banking information. This information is directly transmitted through the payment gateway provider to the payment network or bank for secure processing.

We are committed to protecting your privacy and maintaining the confidentiality of your personal information.

 2.Purpose of Collecting Your Personal Information

At Ajooni Ayurved, we collect your personal information as part of a voluntary registration process, online survey, or a combination thereof. We use this information for various purposes including registering you on our website, verifying your identity, facilitating transactions, communicating with you, providing promotional offers, and maintaining your account with us.

Our use of your personal information is not limited to these purposes. We also use it to operate, develop, and improve our products and services. This includes:

Accepting, handling, and processing your orders, delivering products you ordered, processing payments, and communicating with you about your order status and promotional offers.

Providing functionality and analyzing the performance of our website to improve user experience and effectiveness.

Recommending promotions and products that might interest you, identifying your preferences, and personalizing your experience on the website.

Communicating with you via different channels such as phone, email, or chat in relation to your orders, queries, and recommended promotional offers.

Displaying interest-based advertisements on certain products on our website that might be of interest to you.

3. Customization technologies used on Ajooni Ayurveda’s website

We use various technologies to collect information and enhance your experience on our website, such as your IP address, browser type, and language, and may combine it with personally identifiable information you provide.

Cookies

We use “cookies” to analyze website traffic, measure promotional effectiveness, and enhance your experience by allowing you to access certain features and reducing the frequency of password entry. These small files are placed on your hard drive and can be declined if your browser permits, although this may limit your use of some website features. Most cookies are automatically deleted from your hard drive at the end of a session.

Web Beacons

Web Beacons, tracking links, and similar technology work with Cookies to collect information and are embedded on our website pages. They are often used with third-party service providers to track customer response to advertising, improve customer support, and enhance usability. Rejecting Cookies may limit your use of some website features.

 4.Sharing of Personal Information

We do not sell or share your personal information for commercial gain/profit. We may share or be required to share your personal information, without limitation for the following reasons:

• We may share your personal information with our business associates/partners to deliver the products you ordered
• We may share your personal information with our payment gateway partner for payment processing
• We may share your personal information with authorities for legal obligations, fraud prevention, regulatory reporting, and litigation purposes
• We may share your personal information with your consent for promotional material and to improve your online shopping experience
• When we may have a legitimate business reason to do so
• When we have asked for your consent to share it and you have agreed to the same

5. Data Hosting

We use third-party data hosting specialists to host our website and store the information collected. These data hosting companies may be located in India or overseas, including the United States of America. We ensure that the companies we work with are PCI compliant and have robust data security processes in place. However, while we take appropriate measures to safeguard your data, we cannot be held responsible for any unauthorized access, data theft, or security breaches that may occur at the data centres hosting our website and consumer data.

6. Children

Our Website requires all financial transactions to be carried out only by adults, which means individuals who are at least 18 years old. Minors below 18 years of age are allowed to access and browse our Website, but they are prohibited from making any purchase without adult supervision. Additionally, minors are not allowed to register and submit their personal information on our Website. In the event that we unknowingly receive personal information from a visitor under 18 years old, we will promptly delete the information from our records to ensure compliance with legal requirements and protect the privacy of minors.

7. Your Input

To correct or to update any information that you have provided to us, our Website allows you to do the same online itself. In the event of loss of access details, you can send an email to care@ajooniayurved.com You can also connect with us for any query or feedback.

8. Policy Change

We may update or modify our Privacy Policy periodically, and any changes will be effective immediately upon posting the updated Privacy Policy on our website.

9. Your consent

When you use our Website or register an account on it and provide your personal information, you agree to allow us to collect and use that information in accordance with this Privacy Policy. This includes giving your consent for us to share your information as described in the Privacy Policy. By accessing and using our Website, you agree to abide by our Terms of Use, Shipping Policy, and Cancellation Policy, as well as this Privacy Policy. Furthermore, you consent to our use and disclosure of your personal information as outlined in the Privacy Policy.